We Make AI Work
We connect AI to everything your business knows — because that is what your agents need to know. Then we work with you to build the agents that do real work, and teach your teams to build their own.
At one of Australia’s largest media organisations: 100+ agents in 8 weeks, 80% daily active users, and 4–5 hours a week back, per person.
First, we connect everything your business knows.
Before an agent can do anything useful, it has to know what your company knows. So we index all of it — and we make sure an agent can never surface something to someone who shouldn’t see it. Fast, safe and secure.
This is what stops agents guessing. It’s why they reach the right answer, and why the business can deploy them with confidence.
An agent built on a half-connected business gives confident, wrong answers.
What we connect
- Slack
- Google Drive
- SharePoint
- Outlook
- Confluence
- Jira
- Salesforce
- Teams
- Zendesk
- ServiceNow
- Box
- GitHub
- Your warehouse
- + 100 more
Permissions and security from day one
An agent inherits the access rules you already have. It can only ever surface what the person asking was already entitled to see — so security is not something the agent has to be trusted to get right. It is enforced beneath it.
Then we build the agents that use it.
An agent is a job that gets done. The meeting brief written before the meeting. The loan file checked before an assessor opens it. The question about churn answered without raising a ticket.
Every one of these started with somebody describing a job they were tired of doing.
Then we teach your people to build their own.
This is the part most consultancies skip, and it decides whether any of it survives the second year. We turn your own staff into the people who build the next hundred agents. If we are still the only ones who can extend it when we leave, we have failed.
Measured against a baseline, at one of Australia’s largest media organisations. Forty per cent of all platform usage went to agents rather than search — which is the number that tells you people stopped treating it as a search box and started treating it as a colleague.
How we workBuilt on the platforms you can trust.
We don’t build the platforms. We assemble them — and knowing which one answers which question, then wiring it into systems that were never designed to talk to each other, is most of the job.
Where we are a partner
Your enterprise AI platform
Answers questions about your documents — the unstructured work living in wikis, tickets, chat and drives.
JOURN3Y is a certified Glean implementation partner in Australia.
Get Glean
Ask your data anything
Answers questions about your numbers — conversational analytics over the warehouse.
JOURN3Y is a WisdomAI implementation partner in Australia.
Get WisdomAI
The governed foundation
The governed data foundation the analytics agents are built on.
JOURN3Y is a Snowflake partner in Australia.
Talk to us about SnowflakeAnd the platforms we work across
Your agents have to reach the systems you already run. We connect to them, and build on the cloud and data platforms your business has already committed to.
The work is different in every industry.
A meeting prep agent for an advertising sales team and one for a broker channel do the same thing and read completely different systems. We build for the industries we know.
About JOURN3Y
JOURN3Y is an AI consulting firm based in Sydney, working with Australian enterprises from 100 to 10,000+ people. We connect everything a business knows, build the AI agents that do real work with it, and train their teams to build their own. We are a certified implementation partner for Glean and WisdomAI, and we build on Snowflake and Google Cloud.
Certified Glean partner
Official implementation partner for enterprise AI search and agents
100 – 10,000+ people
Built for organisations where the work is complex and the systems are many
Built, not just advised
Over 100 agents in production across Australian enterprises
Sydney, Australia
Working with enterprises across Australia, New Zealand and Asia-Pacific
Questions we get asked
What does JOURN3Y do?
JOURN3Y is an Australian AI consulting firm. We connect everything a business knows — documents, email, chat, tickets, wikis, CRM records and the data warehouse — then build the AI agents that do real work with it, and train the client’s own teams to build their own. We work with organisations of roughly 100 to 10,000+ people.
What is an AI agent, in business terms?
An agent is a job that gets done. The meeting brief written before the meeting. The loan file checked before an assessor opens it. The question about churn answered without raising a ticket. Unlike a chatbot, an agent runs on a schedule or a trigger, reads your real systems, and produces something a person would otherwise have made by hand.
Which AI platforms does JOURN3Y work with?
Glean for the questions whose answers live in your documents, WisdomAI for the questions whose answers live in your numbers, and Snowflake and Google Cloud as the data foundation underneath them. We are a certified implementation partner for Glean and WisdomAI. Knowing which platform answers which question, and wiring it into systems that were never designed to talk to each other, is most of the job.
How do you stop an AI agent from giving wrong answers?
By connecting the business properly first. An agent built on a half-connected business does not fail loudly — it gives confident, wrong answers. We index the full picture and enforce your existing permissions at the source, so an agent can only ever surface what the person asking was already entitled to see.
What results has JOURN3Y achieved?
At one of Australia’s largest media organisations we built more than 100 agents in eight weeks. 98% of invited users signed up and 80% became daily users, with people reporting 4–5 hours a week returned against a measured baseline. Forty per cent of all platform usage went to agents rather than search, and the deployment scaled from 200 users to 500.
How long does it take to get AI agents into production?
A typical first engagement is an eight to ten week proof of concept on your own systems and data, delivering ten to fifteen agents live, with your staff trained alongside us so they are building agents before we finish. Success is measured on adoption and hours returned, not on agents delivered.
Latest Insights
How enterprise AI actually lands, from the teams doing it.
Glean for Regulated Industries: Enterprise AI Search with Full Compliance
Financial services, healthcare, and government organisations need AI that respects compliance requirements. Here's how Glean handles it — and why it matters for regulated enterprises in Australia and New Zealand.
Read More →
Enterprise AI Implementation: Lessons from the First 90 Days
We've implemented AI platforms across enough Australian organisations to know what the first 90 days should look like. Here's what works, what doesn't, and what most teams don't expect.
Read More →
We Called It Context. Turns Out, It's Ontology.
...the biggest barrier to AI inside most organisations has never been bad data. It's that they've never clearly described how relationships actually operate between their people, systems, approvals, and the work that flows between them.
Read More →What is the job your people are tired of doing?
That is where every one of our agents started. Tell us yours, and we will tell you whether we have built something close.
Book a call.png&w=96&q=75&dpl=dpl_3dSVEcnMU7UnYjEDn2n6RsKdD1Qo){kind=logo}